Questrade ranked # 1 by JD Power for investor satisfaction
-Leading Online Brokerage Continues to Make Online Investing Easy for Canadians-
TORONTO, June 01, 2020 (GLOBE NEWSWIRE) – Questrade (www.questrade.com) – Canada’s fastest growing online brokerage firm – was recently named number one JD Power 2020 Canada Self-Directed Investor Satisfaction SurveySM. On being named Best Overall in Investor Satisfaction, Questrade scored an impressive nineteen points above the industry average according to JD Power, the global leader in consumer information, advisory services, data and information. analysis.
“Questrade’s first ranking this year reflects the company’s commitment to providing an exceptional customer experience for the Canadian self-directed investor,” said Mike Foy, senior director of wealth intelligence and lending at JD Power.
At a time when Canadians are looking for better ways to manage their money online, Questrade continues to invest significantly in new and innovative features, while further improving its award-winning level of investor satisfaction.
“We are extremely honored with this distinguished ranking, which reflects our commitment to truly help Canadians achieve greater financial success by providing them with the best investment experience,” said Edward Kholodenko, President and CEO of Questrade. “It’s gratifying because it reflects the feedback from our customers. We are very grateful for their trust and we will continue to work hard to continue to earn it every day. “
The research – conducted from November 2019 to January 2020 – is a syndicated benchmarking study that profiles the experiences and investor satisfaction of the eight largest self-managed companies in Canada. It details the importance and impact of the overall investor experience on customer satisfaction, while exploring investor engagement with their business.
About JD Power
JD Power is a global leader in consumer insight, advisory services, data and analytics. These capabilities allow JD Power to help its customers drive customer satisfaction, growth and profitability. Founded in 1968, JD Power has offices in North America, Asia-Pacific and Europe. For more information visit www.JDPower.com/business.
About Questrade Inc.
Questrade (www.questrade.com) is the fastest growing online brokerage firm in Canada. It is transforming the Canadian financial services industry by leveraging technology to reduce fees while providing a viable alternative to traditional financial investment options, allowing Canadians to keep more of their money. As a leader and innovator in financial services, Questrade is a trusted ally and consumer advocate. With over 20 years of challenging the status quo as Canada’s leading non-bank online brokerage, over $ 12 billion in assets under administration and over 50,000 Canadians opening accounts and joining the Questrade family each year Questrade Financial Group offers a growing range of financial services which include online investing, wealth management and FX. Questrade was named one of Canada’s Best Managed Companies for the ninth consecutive year, achieving its Platinum status. For more information visit www.questrade.com.
Questrade, Inc. is a registered securities dealer, member of the Investment Industry Regulatory Organization of Canada (IIROC) and member of the Canadian Investor Protection Fund (CIPF).
About Questrade Wealth Management, Inc.
Questrade Wealth Management Inc. (“QWM”) provides professional investment management services through Questwealth Portfolios (www.questrade.com/questwealth-portfolios). QWM is an exempt market dealer, investment fund manager and portfolio manager. QWM is a wholly owned subsidiary of Questrade Financial Group Inc.
For more information, visuals or to arrange an interview with Questrade President and CEO Edward Kholodenko, please contact Susan Willemsen of The Siren Group Inc. Tel. : 416-461-5270 or m. 416-402-4880. E-mail: [email protected]. Visit www.thesirengroup.com and on Facebook, Twitter and Instagram @thesirengroup.